ITIL Lite (30 days)

46.00

 

Get a quick introduction to ITIL 4 and service management essentials with our ITIL Lite short course.
Including all the key concepts you need, this course is suitable for technical, business and executive personnel.

5 Lessons
Study duration 60 minutes

 

SKU: 52 Category:

Description

Lessons in this training

  • Lesson 1 – introduction to ITIL
  • Lesson 2 – service management key concepts
  • Lesson 3 – guiding principles and ITIL concepts
  • Lesson 4 – ITIL practices
  • Lesson 5 – next steps

Course Options: 30 and 60 day courses are available

Exam details: The course does not have an associated exam

Prerequisites: None

Suitable for: Anyone working in IT Services, or who has an interest in ITIL. This is a beginner level, introductory course and is not appropriate for students who already hold ITIL qualifications

Course Sample:

 

Additional information

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