ITIL Lite (30 days)
Get a quick introduction to ITIL 4 and service management essentials with our ITIL Lite short course.
Including all the key concepts you need, this course is suitable for technical, business and executive personnel.
Study duration 60 minutes
Lessons in this training
- Lesson 1 – introduction to ITIL
- Lesson 2 – service management key concepts
- Lesson 3 – guiding principles and ITIL concepts
- Lesson 4 – ITIL practices
- Lesson 5 – next steps
Course Options: 30 and 60 day courses are available
Exam details: The course does not have an associated exam
Suitable for: Anyone working in IT Services, or who has an interest in ITIL. This is a beginner level, introductory course and is not appropriate for students who already hold ITIL qualifications